Last Updated: July 25, 2026

Welcome to Times IT. These Terms and Conditions (“Terms“) govern your access to and use of the Times IT website, services, and any communications provided under the Times IT brand.

By accessing our website, requesting a quote, purchasing our services, or otherwise engaging with us, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please discontinue the use of our website and services.

These Terms are intended to create a clear understanding between Times IT and our clients regarding the use of our website, the services we provide, and the responsibilities of both parties.

1. Acceptance of These Terms

By accessing or using the Times IT website or requesting any of our services, you confirm that you have read, understood, and agreed to these Terms and Conditions.

These Terms apply to all visitors, prospective clients, clients, and any other individuals who access or interact with our website or services.

If you do not agree with these Terms, you should not use our website or purchase our services.

2. Eligibility to Use Our Website

You may use our website only if you have the legal capacity to enter into a binding agreement under the laws applicable in your jurisdiction.

By using our website or engaging our services, you represent that the information you provide is accurate, complete, and up to date.

You are responsible for maintaining the confidentiality of any information you submit to us and for ensuring that your communications with Times IT are lawful and accurate.

3. Services We Offer

Times IT provides professional digital solutions for businesses and individuals. Our services may include, but are not limited to:

  • Search Engine Optimization (SEO)
  • Local SEO
  • Google Ads Management
  • Social Media Marketing
  • WordPress Website Development
  • Shopify Development
  • Full Stack Web Development
  • Mobile Application Development
  • Zoho CRM Solutions
  • Branding & Brand Identity
  • Logo Design
  • Graphic Design
  • Motion Graphics & Animation
  • Content Writing
  • Other related digital marketing and technology services

The availability, scope, pricing, and deliverables of each service may vary depending on the specific project and the agreement between Times IT and the client.

Nothing on our website constitutes a binding offer to provide services. All projects are subject to review, acceptance, and mutual agreement.

4. Quotes, Proposals & Project Acceptance

Any quotation, proposal, estimate, or pricing information provided by Times IT is offered based on the information available at the time it is prepared.

A project is considered accepted only after:

  • Both parties agree on the project scope and deliverables.
  • The applicable payment requirements have been satisfied, where required.
  • Times IT confirms the commencement of the project.

If the project scope changes after work has begun, additional costs, revised timelines, or updated deliverables may apply. Any such changes will be discussed with the client before implementation whenever reasonably possible.

5. Payments & Billing

Project pricing, payment schedules, and billing terms vary depending on the nature, scope, and complexity of each project.

The applicable payment terms will be specified in the relevant proposal, quotation, invoice, or written agreement provided by Times IT.

Clients agree to make payments according to the agreed payment schedule. Delayed payments may result in project delays, temporary suspension of work, or other appropriate actions until outstanding balances are resolved.

Unless otherwise agreed in writing, all applicable taxes, bank charges, currency conversion fees, and transaction fees are the responsibility of the client.

Times IT reserves the right to suspend or withhold the delivery of project materials where payments remain outstanding, to the extent permitted by applicable law.

6. Refunds

Refund requests are handled in accordance with the Times IT Refund Policy, which forms part of these Terms and Conditions.

Where a separate Refund Policy applies, it will govern refund eligibility, review procedures, applicable conditions, and any limitations.

Clients are encouraged to review the Refund Policy before purchasing any service.

Client Responsibilities

To help ensure a successful project, clients are expected to provide accurate information, timely feedback, and reasonable cooperation throughout the engagement.

By working with Times IT, you agree to:

  • Provide complete and accurate project requirements.
  • Supply all necessary content, images, branding assets, login credentials, or other materials required to complete the project.
  • Review deliverables and provide feedback within a reasonable timeframe.
  • Respond to requests for information that may affect project progress.
  • Obtain any necessary rights, permissions, or licenses for materials you provide to us.
  • Ensure that any information or content submitted to Times IT does not violate the rights of any third party or applicable laws.

Times IT is not responsible for delays, additional costs, or reduced project quality resulting from incomplete information, delayed responses, or inaccurate materials supplied by the client.

Project Timelines and Delays

Estimated project timelines are provided in good faith based on the information available at the time of the proposal.

Unless expressly agreed in writing, project timelines are estimates only and should not be interpreted as guaranteed delivery dates.

Project schedules may be affected by factors including, but not limited to:

  • Delayed client feedback or approvals.
  • Changes to the project scope.
  • Late delivery of required content or assets.
  • Technical issues outside our reasonable control.
  • Third-party platform delays or service interruptions.
  • Force majeure events.

If a project is delayed due to the client’s actions or inaction, Times IT reserves the right to revise the delivery schedule accordingly.

Whenever reasonably possible, we will keep clients informed of significant changes that may affect project completion.

Revisions and Change Requests

Unless otherwise specified in a proposal or written agreement, revision requests are limited to the scope originally agreed upon.

A revision is intended to refine existing work and does not include new features, additional pages, significant design changes, or expanded project requirements.

Requests that materially change the original scope of work may be treated as a new project or billed as additional work.

Times IT will make reasonable efforts to accommodate change requests, but revised pricing and delivery timelines may apply.

Intellectual Property Rights

Ownership of the final project deliverables transfers to the client only after Times IT has received full payment for the project.

Until full payment has been received, all project materials, designs, source files, concepts, documents, and related work remain the property of Times IT unless otherwise agreed in writing.

After full payment:

  • The client receives ownership of the final approved deliverables created specifically for their project.
  • Times IT retains ownership of its pre-existing intellectual property, internal processes, methodologies, proprietary tools, templates, reusable code libraries, frameworks, and general know-how.
  • Any third-party software, fonts, plugins, stock assets, APIs, or licensed materials remain subject to their respective license terms and ownership rights.

Unless the client requests otherwise in writing, Times IT may display completed work in its portfolio, case studies, presentations, or marketing materials solely for the purpose of showcasing its services.

Acceptable Use

When using our website, you agree not to:

  • Violate any applicable laws or regulations.
  • Attempt to gain unauthorized access to our website, systems, or networks.
  • Upload malicious software, viruses, or harmful code.
  • Interfere with the security, availability, or functionality of our website.
  • Copy, reproduce, distribute, or exploit website content without prior written permission, except where permitted by law.
  • Use our website in any manner that could damage our reputation, operations, or the experience of other users.

We reserve the right to restrict or terminate access to our website if we reasonably believe these Terms have been violated.

Third-Party Services

To deliver our services and operate our website efficiently, Times IT may rely on trusted third-party platforms, tools, and service providers.

These services may include website hosting, payment processing, analytics, advertising, communication, cloud infrastructure, content delivery, and other technologies necessary for our business operations.

We are not responsible for the content, policies, availability, security, or practices of third-party websites, products, or services. Your use of any third-party service is subject to that provider’s own terms and privacy policy.

Where appropriate, we encourage you to review the policies of any third-party services you choose to use.

No Guarantee of Results

Times IT is committed to delivering professional services using industry best practices. However, because every project is different and many factors remain outside our control, we cannot guarantee specific outcomes or business results.

This includes, but is not limited to:

  • Search engine rankings
  • Website traffic
  • Sales or revenue growth
  • Lead generation
  • Advertising performance
  • Social media engagement
  • Conversion rates
  • Business profitability

Any timelines, projections, estimates, examples, or case studies shared by Times IT are provided for informational purposes only and should not be interpreted as guarantees of future performance.

Disclaimer of Warranties

Our website and services are provided on an “as is” and “as available” basis to the fullest extent permitted by applicable law.

While we strive to maintain accurate information and reliable services, Times IT makes no express or implied warranties regarding:

  • The accuracy or completeness of website content.
  • Continuous or uninterrupted website availability.
  • Error-free operation.
  • Compatibility with every device, browser, or platform.
  • Fitness for a particular purpose.
  • Freedom from viruses or other harmful components.

You acknowledge that your use of our website and services is at your own discretion and risk.

Limitation of Liability

To the fullest extent permitted by applicable law, Times IT shall not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages arising from or relating to the use of our website or services.

This includes, without limitation:

  • Loss of profits
  • Loss of business opportunities
  • Loss of data
  • Business interruption
  • Reputational damage
  • Loss resulting from third-party services or platforms

Our total liability for any claim relating to our services shall not exceed the amount actually paid by the client for the specific service giving rise to the claim, unless otherwise required by applicable law.

Nothing in these Terms limits liability where such limitation is prohibited by law.

Indemnification

You agree to defend, indemnify, and hold harmless Times IT, its owners, employees, contractors, and service providers from any claims, liabilities, damages, losses, costs, or expenses arising from:

  • Your violation of these Terms.
  • Your misuse of our website or services.
  • Content, materials, or information provided by you.
  • Your infringement of any intellectual property or other legal rights of a third party.
  • Your violation of any applicable law or regulation.

This obligation survives the termination of your relationship with Times IT.

Suspension and Termination

Times IT reserves the right to suspend, refuse, or terminate access to our website or services at any time if we reasonably believe that:

  • These Terms have been violated.
  • Required payments remain outstanding.
  • Fraudulent or unlawful activity is suspected.
  • The project cannot reasonably continue due to client actions or circumstances beyond our control.
  • Continued service would expose Times IT to legal, financial, or security risks.

Termination of services does not relieve either party of obligations that arose before the termination date, including payment obligations.

Governing Law

These Terms and Conditions shall be governed by and interpreted in accordance with the laws of Bangladesh, without regard to its conflict of law principles.

Any dispute arising out of or relating to these Terms or the services provided by Times IT shall be subject to the applicable courts and legal authorities of Bangladesh, unless otherwise agreed in writing by both parties.

Changes to These Terms

Times IT may update these Terms and Conditions from time to time to reflect changes in our services, business practices, legal requirements, or operational needs.

When material changes are made, the Last Updated date at the top of this page will be revised.

Your continued use of our website or services after any updated Terms become effective constitutes your acceptance of those changes.

Contact Us

If you have any questions about these Terms and Conditions, please contact us.

Times IT

Vedvedi, Rangamati, Bangladesh

Email: support@timesit.com

You may also contact us through the Contact Us page on our website.