Last Updated: July 25, 2026

Welcome to Times IT (“Times IT,” “we,” “our,” or “us“). This Privacy Policy explains how we collect, use, store, protect, and share your personal information when you visit our website, use our digital services, or communicate with us.

We believe privacy is an important part of building trust. Whether you’re exploring our services, requesting a quote, or contacting our team, we want you to understand what information we collect, why we collect it, and how we handle it responsibly.

This Privacy Policy applies to the website located at https://timesit.com and any related services, communications, or interactions provided under the Times IT brand.

By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy.

1. Scope of This Privacy Policy

This Privacy Policy applies to personal information collected through the Times IT website, including information submitted through our contact forms, service inquiries, and other interactions with our website.

This policy also applies when you communicate with us by email or request information about our services.

It does not apply to third-party websites, applications, or services that may be linked from our website. Those websites operate under their own privacy policies, and we encourage you to review them before providing any personal information.

2. Information We Collect

The information we collect depends on how you interact with our website and services.

Generally, we collect information in the following categories:

Information You Provide Directly

You may voluntarily provide information when you:

  • Contact us through our website
  • Request a quote
  • Ask about our services
  • Send us an inquiry
  • Communicate with our team by email

Depending on your interaction, this information may include:

  • Full name
  • Email address
  • Phone number
  • Budget selection
  • Requested service
  • Project details or message
  • Any additional information you choose to share

Providing this information is entirely voluntary. However, certain information may be necessary for us to respond to your inquiry or provide our services.

Information Collected Automatically

When you visit our website, certain technical information may be collected automatically to help us understand how visitors use our website and improve its performance.

This information may include:

  • IP address
  • Browser type and version
  • Device type
  • Operating system
  • Referring website
  • Pages visited
  • Time spent on pages
  • Date and time of your visit
  • General geographic location based on your IP address
  • Website interactions and navigation behavior

This information is collected using analytics tools and similar technologies and is generally used in aggregated form to improve the user experience.

Information From Communication

If you contact us by email or through our website, we may retain copies of your communications, including messages, attachments, and any information you voluntarily provide during our correspondence.

These communications help us respond to inquiries, provide customer support, and improve the quality of our services.

3. Cookies and Tracking Technologies

Times IT uses cookies and similar technologies to improve website functionality, understand how visitors interact with our website, measure the effectiveness of our marketing efforts, and enhance the overall user experience.

Cookies are small text files that are stored on your device when you visit a website. They help websites recognize returning visitors, remember certain preferences, and provide useful analytics.

We currently do not display a cookie consent banner. By continuing to use our website, you acknowledge that cookies and similar technologies may be used as described in this Privacy Policy where permitted by applicable law.

Depending on how you use our website, we may use the following types of cookies and tracking technologies:

Essential Cookies

These cookies are necessary for the website to function properly. They help maintain website security, improve performance, and support core website features.

Without these cookies, certain parts of the website may not function as intended.

Analytics Cookies

We use analytics technologies to better understand how visitors use our website.

These tools help us understand information such as:

  • Which pages are visited most often
  • How visitors navigate through our website
  • Which devices and browsers are being used
  • Website performance and usability
  • General traffic trends

This information is used only to improve our website, user experience, and services.

Advertising and Marketing Technologies

We use advertising technologies to understand the effectiveness of our marketing campaigns and improve how we communicate with potential clients.

These technologies may help us:

  • Measure advertising performance
  • Understand website conversions
  • Improve audience targeting
  • Deliver more relevant advertising across supported advertising platforms

Advertising technologies do not automatically identify you personally but may associate your browser or device with advertising-related information.

Managing Cookies

Most web browsers allow you to control or disable cookies through your browser settings.

Please note that disabling certain cookies may affect website functionality and limit some features or services.

For more information about managing cookies, please refer to your browser’s help documentation.

4. Analytics and Tracking Technologies

Times IT uses trusted third-party analytics and tracking services to understand website performance, improve user experience, monitor website functionality, and measure the effectiveness of our marketing activities.

These services may collect technical information such as your IP address, browser type, device information, pages visited, session duration, and general interaction with our website.

The services we currently use include:

Google Analytics 4

Google Analytics 4 helps us understand how visitors interact with our website by collecting aggregated website usage information.

The information collected helps us:

  • Analyze website traffic
  • Improve website content
  • Measure visitor engagement
  • Identify technical issues
  • Improve user experience

Google Analytics does not provide us with access to sensitive personal information through normal website usage.

Google Tag Manager

Google Tag Manager helps us manage website tags and marketing technologies more efficiently.

Google Tag Manager itself does not collect personal information. Instead, it enables other approved tags and services to function properly.

Microsoft Clarity

Microsoft Clarity helps us better understand how visitors interact with our website through anonymous behavioral insights.

For example, Clarity may help us understand:

  • Mouse movement
  • Click activity
  • Scroll behavior
  • General page interaction

This information helps us improve website usability and user experience.

Meta Pixel

We use Meta Pixel to understand the effectiveness of our advertising campaigns on Meta platforms, including Facebook and Instagram.

Meta Pixel may help us measure:

  • Website visits
  • Form submissions
  • Campaign performance
  • Conversion activity

This information helps us improve our advertising efforts and better understand audience engagement.

LinkedIn Insight Tag

The LinkedIn Insight Tag helps us measure the effectiveness of advertising campaigns on LinkedIn and better understand professional audience engagement.

It may be used to measure conversions, website interactions, and campaign performance.

5. How We Use Your Information

We use the information we collect for legitimate business purposes related to operating our website, responding to inquiries, providing digital services, improving user experience, and maintaining website security.

Depending on your interaction with our website, we may use your information to:

  • Respond to your inquiries
  • Provide information about our services
  • Prepare project estimates or proposals
  • Deliver requested services
  • Improve our website and user experience
  • Analyze website performance
  • Monitor website security
  • Detect fraud or misuse
  • Maintain website functionality
  • Process payments when applicable
  • Comply with legal obligations
  • Respond to lawful requests from regulatory authorities
  • Improve our marketing and advertising campaigns
  • Maintain business records
  • Communicate with existing or prospective clients regarding their inquiries

We do not sell your personal information to third parties.

We also do not use your personal information for automated decision-making that produces legal or similarly significant effects.

6. Legal Basis for Processing Personal Information (GDPR)

Where applicable under the General Data Protection Regulation (GDPR), Times IT processes personal information only when there is a lawful basis for doing so.

Depending on the circumstances, we may process your information because:

  • You have voluntarily provided your information through our website or communications.
  • Processing is necessary to respond to your inquiry or provide requested services.
  • Processing is necessary to comply with applicable legal obligations.
  • Processing supports our legitimate business interests, including improving website performance, maintaining security, understanding visitor behavior, and enhancing our services, provided those interests do not override your fundamental rights and freedoms.

Where consent is required under applicable law, you may withdraw your consent at any time. Withdrawing consent does not affect the lawfulness of processing carried out before the withdrawal.

7. When We Share Your Information

Times IT values your privacy and does not sell, rent, or trade your personal information to third parties for their own marketing purposes.

We may share your information only when necessary to operate our website, provide our services, or comply with legal obligations.

Your information may be shared in the following circumstances:

Service Providers

We work with trusted third-party providers that help us operate our website and business, including website hosting, analytics, payment processing, security, and communication services.

These providers are permitted to access personal information only when necessary to perform services on our behalf and are expected to protect that information appropriately.

Legal Requirements

We may disclose personal information if required to do so by applicable law, legal process, court order, or a valid request from a governmental authority.

We may also disclose information when necessary to protect our legal rights, investigate suspected fraud, maintain website security, or prevent unlawful activities.

Business Transfers

If Times IT undergoes a business transition such as a merger, acquisition, restructuring, or sale of assets, personal information may be transferred as part of that transaction, subject to applicable legal requirements.

8. Payment Information

Certain services offered by Times IT may require payment.

Payments may be processed through trusted third-party payment providers, including:

  • Stripe
  • PayPal
  • Wise
  • Bank Transfer

Times IT does not store your complete payment card information on its website or servers.

Payment information is processed directly by the applicable payment provider in accordance with their own privacy policies and security standards.

We encourage you to review the privacy policies of your selected payment provider before completing any transaction.

9. Third-Party Services

To operate and improve our website, we rely on trusted third-party platforms and service providers.

These services may include:

  • Google
  • Microsoft
  • Meta
  • LinkedIn
  • Cloudflare
  • Hostinger
  • PayPal
  • Stripe
  • Wise

These organizations maintain their own privacy policies and data handling practices.

Times IT is not responsible for the privacy practices of third-party websites or services that are outside our control.

10. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with applicable legal obligations, resolve disputes, maintain business records, and enforce our agreements.

The length of time information is retained depends on the nature of the information and the reason it was collected.

When personal information is no longer required, we will securely delete, anonymize, or otherwise dispose of it using reasonable administrative and technical measures.

11. Data Security

Protecting your information is important to us.

Times IT uses reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.

These measures may include:

  • Secure website technologies
  • Encrypted data transmission where applicable
  • Access controls
  • Website security monitoring
  • Trusted hosting infrastructure

Although we take reasonable steps to protect personal information, no method of electronic transmission or storage can be guaranteed to be completely secure.

For this reason, we cannot guarantee absolute security.

12. International Visitors

Times IT is operated from Bangladesh and provides digital services to clients in multiple countries.

If you access our website from outside Bangladesh, your information may be transferred to, processed, and stored in countries where data protection laws may differ from those in your jurisdiction.

By using our website and submitting your information, you acknowledge that your information may be processed in accordance with this Privacy Policy.

Where applicable, we take reasonable measures to protect personal information during international data transfers.

13. Your Privacy Rights

Depending on your location and applicable privacy laws, you may have certain rights regarding your personal information.

These rights may include the ability to:

  • Request access to your personal information
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Request restriction of certain processing activities
  • Object to specific types of processing
  • Request a copy of your personal information where applicable
  • Withdraw consent where processing is based on consent

We will consider and respond to privacy requests in accordance with applicable law.

14. External Links

Our website may contain links to third-party websites for your convenience or reference.

Once you leave the Times IT website, this Privacy Policy no longer applies.

We encourage you to review the privacy policies of any third-party websites you visit before providing personal information.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, business operations, or website functionality.

When significant changes are made, we will update the Last Updated date at the top of this page.

Your continued use of our website after any changes become effective constitutes your acceptance of the updated Privacy Policy.

16. Contact Us

If you have questions about this Privacy Policy, wish to exercise your privacy rights, or would like to request access, correction, or deletion of your personal information, please contact us.

Times IT

Vedvedi, Rangamati, Bangladesh

Email: support@timesit.com

Or visit our Contact Us page for additional ways to reach our team.